Concrete Driveways Patios and Sidewalks in Norman
Call Us For A Free Quote: 405-755-3975
The Importance Of Investing In A Quality Concrete Contractor To Install Your New Driveway
Cement is one of the best inventions of the 20th century and is commonly used as the key component in cement driveways, patios and even sidewalks. But it is critical to understand that not all cement is created equally, and both the skills of the contractor you choose and the quality of the cement they use will have a direct correlation to the longevity of the driveway, patio or sidewalk. Bill’s Custom Concrete has been installing quality cement driveways, patios and sidewalks for Norman, OK residents for 42 years. Call us right away for a free quote at (405)755-3975.
Preparation and Planning is the Key to Longevity for Your Concrete Structure
The key to building a cement patio or driveway which will provide many years of reliable service lies in the preparation and planning process. The team at Bill’s Custom Concrete considers every element of the process in great detail, including proper drainage management, ensuring that the depth of cement used is more than adequate to support the weight of any vehicles or other heavy equipment that may be parked on the driveway. We make sure that our customers have the highest quality cement structure that is built to stand the test of time and be a part of your overall property that you are proud of.
Even the surface that the cement will be poured on needs to be prepared with meticulous attention to detail. At Bill’s Custom Concrete, we do everything properly, our driveways and patios and sidewalks are build to last.
Don’t Be Tricked Into The False Economy Of A Cheap Concrete Driveway, Patio or Sidewalk
At Bill’s Custom Concrete, we have over 42 years of experience within the industry, we have seen all of the developments and improvements over the years, and we have developed innovative techniques to ensure that your concrete driveway, patio, or sidewalk will stand the test of time.
One of the most frustrating things about our industry is being called out to try and repair a poorly built cement driveway that was destined to fail, almost from the moment the cement was poured. It may seem like an excellent idea to always go for the cheapest price when it comes to choosing a cement contractor, but you get what you pay for, as many people unfortunately have learned to their cost.
The first thing that we do is to install control joints on any cement installation we undertake. This applies equally to cement patios, driveways and sidewalks. One of our secrets is to make use of control joints, which are in effect pre-planned cracks in the cement. If cement is going to crack, then that will tend to happen at the weakest point, so by engineering and effectively creating the weakest point, when the pressure builds and the cement is about to crack, we can effectively determine exactly where that pressure will be released.
This means that rather than having unsightly cracks spread all across your beautiful driveway, the cracks are planned and organized to cause the minimum of disturbance both to the structure and look of your property.
Customer Service is Our Top Priority While Installing Your Concrete Structure
Customer service is something that many concrete companies place little value on, especially when they sell products or services that should be long lasting. A good car salesman for instance should keep in regular contact with a customer as many people replace their cars every two to three years. In the cement patio industry however, many companies neglect their customer service responsibilities, in the mistaken impression that there is little need to worry about the customer as it is highly unlikely they will ever purchase from you again. This churn and burn mentality is in our opinion fatally flawed, which is why we invest so much time and effort into the customer service side of our business.
We understand that when people use our services they expect a high-quality service, and our aim is to constantly try to exceed all of those expectations. From the very first meeting all of our clients are treated with professionalism and respect, they are given a customer manager as a single point of contact, which we have found eases frustrations and helps the entire process run smoother from start to finish.
Our staff are fully trained and qualified both in cement installation procedures but also in delivering first-class customer service. Our team will always ensure that the work area is left clean, tidy and most importantly safe, at the end of every shift. We will always clean up after ourselves leaving the job site nice and neat every day when we leave, and will ensure that there is the minimum of inconvenience caused to our customers.
We also stand behind our cement installations, so in the highly unlikely event that there is a problem with any installation, you can be confident that Bill’s Custom Concrete will return to rectify the issues, although in over 42 years, the number of times this has been necessary is few and far between.
Attention To Detail For Your Concrete Project
The cement industry is very competitive, which means that if a company has been in business for over 42 years, then they must be doing something properly. At Bill’s Custom Concrete, we pay close attention to every part of the process, from the initial planning stage, through the installation process and even with the aftercare. Once you are a customer of our company, you are a customer for life, and this is the very foundation that our success has been built upon.
We understand that the decision to install a new cement driveway or cement patio is not one that is undertaken lightly, which is why we always spend time with our customers explaining the various options before any order is taken. Although we do not expect you to become an expert in how to lay cement, we feel that a little bit of knowledge and understanding can help our customers make an informed decision.
We are a locally owned family company who are very proud of our reputation within the local community. The thing to remember about cement driveways is that they are always on public display, so everyone can always see the quality of the work we provide. That is why we are so proud of the fact that the majority of our new business comes as a result of customer recommendations, which in our opinion is always the perfect barometer of the quality of work.
– We strongly believe in the importance of strong, lasting relationships with our clients, and we have dozens of customer’s testimonials, reviews, and word-of-mouth referrals. Some of the testimonies from our previous clients can be found below:
Satisfaction of our clients is on the very top of our mission statement, and the number of positive reviews over the last 40 years has shown our passion and dedication to achieve that. For us, concrete work is an art of its own, and each project demands our utmost attention to details.
Contact Bill’s Custom Concrete For All Your Concrete Needs in Norman, Oklahoma
Call Bill’s Custom Concrete for all your cement driveway, patio and sidewalk needs at 405.755.3975 . We have been serving Norman, Oklahoma and all of the Oklahoma City Metro area for over 42 years. We give free estimates and we have the highest quality work in the OKC Metro. We look forward to having you as our next customer.
Bill’s Custom Concrete & Yard Drainage
14609 Remington Way
Oklahoma City, OK 73134